Elevate Your Living Space with Expert Customer Care Solutions

Explore our range of services designed to enhance your home with precision and care.

Thermal Imaging Diagnostics

Identifying hidden issues with cutting edge thermal technology.

Mold Remediation Solutions

Effective treatments to ensure a healthier living space.

Comprehensive Customer Aftercare

Comprehensive support to maintain your home improvements.

About Us

We have 30+ years building experience mainly within the new build construction industry.

For the past 5 years we have started getting more customer care jobs from builders that had jobs go wrong and needed someone to go in and put the job right. We now only focus on customer care and surveying to make sure anyone that has had a disaster story with a new house they have bought to help put it right and give them that new house excietment that they wish they could of had the first time.

Testimonials

Not sure, have a read of some testimonials we have from customers and builders

Just a quick thank you regarding the work you and your guys did at our house.

Just to jog your memory as it’s been a few months since you completed the works, my husband and I purchased a brand new property and after a couple of years, way over 100 snags and literally 100s of hours of tradespeople coming into the house, disrupting our lives and causing us so much stress it was making us ill, the builder decided they would bring your team in to do the remedial work properly. We have to admit we were sceptical; we’d had such crap work before where the people had made it even worse than before they arrived, but we thought we’d give it a try!

You came and looked at the job and were like a breath of fresh air! You understood everything we’d noted down and more the snagging hadn’t picked up. We had hope for the first time in over 2 years.

We moved out of the house for 6 weeks and your guys started work. Moving out was hard and pretty stressful as we had 2 cats and a receive dog to consider too but with having the whole stairwell wall ripped out we knew it was for the best. You kept us informed of everything and made sure we knew how things were going and that we were happy.

We honestly can’t thank you and your team enough. What was an absolute nightmare was turned into the beautiful home we thought we’d bought!

We would recommend you and your guys unreservedly. At the time you completed the works we told the builder if it wasn’t for you and your team, and the excellent professional job you did, we’d have taken them to court. You saved us a lot of hassle. A great big thank you from Gordon and me!

We are pleased to recognise the excellent standard of work consistently delivered by AJS Site Maintenance, previously known as AJS Site Drylining Ltd, over the course of their involvement with our developments, AJS have demonstrated a high level of professionalism, reliability, and quality in every aspect of their work. I cannot recall any poor customer feedback about their communication and work ethic.

Their team have shown strong attention to detail, delivering a variety of skilled workmanship, to a very high standard, whilst maintaining good communication and a proactive approach on site. and within occupied properties. They have been responsive to programme demands, adaptable to site requirements, and have worked collaboratively with our site teams and customers to achieve successful outcomes.

We value the commitment AJS Maintenance have shown to our projects and are committed to continuing a positive working relationship with them. Their workmanship, attitude, and consistency make them a trusted contractor within our supply chain.

We’ve consistently received exceptional service from AJS Site Maintenance. Their meticulous attention to detail and ability to reassure our customers while exceeding expectations truly sets them apart. I’ve worked with AJS on multiple occasions, and they remain my go-to choice for any remedial works. Every customer they’ve attended to has been absolutely thrilled with the quality and finish of their work. I wholeheartedly recommend them to anyone seeking reliable, top-tier site maintenance.

Outstanding Service Every Time!

I’m really pleased to let you know that we have had wonderful feedback from speaking to our customers that have had AJS Site Maintenance attend to their repairs.

They have advised that dealing with your company has been a breath of fresh air, that you have delivered wonderful customer service and a great quality of work. Our customers have praised the high level of professionalism of your team, which made them feel confident in the works being undertaken to the high standard you provide.

Thank you so much for this as I am aware that by the time we ask you to attend, our customers have not had the best experience and can be dubious of what to expect. It’s nice to see that we can turn these bad experiences around into positive ones

We couldn’t be happier with the service we received from AJS Site Maintenance. From the very first day, they were completely honest and transparent, which gave us real confidence after being let down by other trades. They took on major defects that had been left behind and put everything right with care and precision. The team were meticulous in protecting our home before they started, worked quietly and respectfully throughout, and always left everything spotless at the end of the day. The quality of their work is simply outstanding – an amazing team delivering amazing results.

AJS Site Maintenance have carried out numerous projects for our Customer Care department, and we have consistently been impressed with their professionalism and workmanship. They approach every job with integrity, attention to detail, and a commitment to quality that stands out.

Their ability to resolve issues thoroughly has generated outstanding feedback from customers who might otherwise have felt overlooked. By helping us turn difficult situations into positive outcomes, AJS have proven themselves to be a trusted partner who genuinely supports our reputation for customer satisfaction.

Following extensive snagging repair works in 2024, we wanted to wholeheartedly acknowledge the superior work that the AJS team (John and Andy) have provided. They were incredibly professional, knowledgeable and the finish was of high quality.

They helped us recover at least in parts from an otherwise soul-crushing snagging journey. 

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